Remote IT support across the UK for small businesses, sole traders and home users, with support also available for charities and community organisations.
Use the pages below to choose the right route for business continuity, home support, Microsoft 365, identity and access management, existing infrastructure, or data recovery.
Based in Milton Keynes, supporting clients locally and remotely across the UK with clear scope before work starts.
Direct support with no call-centre handoffs.
Clear starting rates and scope before work begins.
Remote-first support with arranged onsite visits when needed.
Focused service lines for small organisations, homes, Microsoft 365, identity and access management, existing infrastructure, and urgent recovery work.
Practical continuity support for small businesses, sole traders and small teams without internal IT. Charities and community organisations are also supported.
Local onsite and remote IT support for small businesses, sole traders, home offices and households around Milton Keynes, with charity support also available.
Practical Microsoft 365 support for Outlook, Teams, OneDrive, SharePoint, shared mailboxes, users, MFA, and small migrations.
Antivirus and account-security guidance for home users, plus managed ESET endpoint, Microsoft 365, identity and email-security support for small businesses and charities.
Everyday troubleshooting and practical setup help for households, home offices, and non-technical users.
Fixed-price help to connect a supported printer, restore a working print route or move it onto a new Windows PC, Mac or router.
Support for existing server environments where stability, cautious changes, and clear recovery thinking matter.
An urgent route for important files on damaged or failed devices including hard drives, SSDs, USB drives, and mobile devices.
WITS coordinates the recovery process from first contact to return of recovered data, keeping each stage clear before you decide whether to proceed.
New to WITS? Read the new-customer support guide, or tell Harrison what is wrong for help choosing the right route.
Start with the service that best matches the environment you need help with. WITS can still redirect you if the issue sits between categories.
Business & Charity is for Microsoft 365, identity and access management, and continuity support in small organisations. Home & Personal is for households and home offices, and Server & Infrastructure is for established environments where cautious changes and recovery thinking matter.
A clearer view of the sort of work that usually sits behind each support route.
Good for the issues that interrupt day-to-day life or make home working harder than it should be.
Useful when a small business, charity, or community organisation needs systems to behave properly without adding unnecessary complexity.
Best for environments where cautious changes, visibility, and recovery planning matter.
Useful context on where onsite work makes sense and when remote support is usually the better route.
Onsite work is centred on Milton Keynes, with nearby areas considered by arrangement when hands-on support is useful.
Most Microsoft 365, email, performance, identity and access management, and configuration work can be handled securely without a visit.
WITS can help with a single issue, a short project, or a steadier support relationship. Smaller jobs do not need contract pressure to get handled properly.
A straightforward process from first contact to practical help.
The contact page explains how to ask for help, and the pricing page sets out the verified rates clearly.
Starting points for the support routes most customers ask about first.
£30/hr remote
£40/hr remote
From £150
Other project work is scoped and quoted before it begins.
Tell WITS what you need and a clear next step will be suggested without pressure.
