Direct home support from Harrison

Home & Personal IT Support

Harrison regularly helps home users with Wi-Fi, printers, email, passwords, slow computers, new devices and confusing error messages.

No technical knowledge is needed. Just explain what is happening in your own words.

Patient, plain-English remote support is available across the UK, with local onsite visits around Milton Keynes when hands-on help is better.

Speak directly with Harrison, not a large call centre.

No technical knowledge is required, and prices are explained before work begins.

Remote help across the UK and local onsite support around Milton Keynes.

Support for households and home offices

Clear help for the issues that waste time, break routines, or make working from home harder than it should be.

Harrison regularly helps households and home offices with everyday problems, using calm, friendly language that is easy to understand.

Remote support is often suitable for problems that do not need a visit. Local in-person help is available across Milton Keynes, with nearby areas considered by arrangement when hands-on support is better.

What usually fits this service

  • Wi-Fi dropouts, slow device performance, account issues, password problems, and printer setup
  • New laptop or PC setup, data transfer, home-office setup, and backup checks
  • Support for non-technical users who want patient, step-by-step guidance

Clear help, whatever your level of experience

You do not need technical knowledge or the right words before asking for help.

Explain what is happening in normal language and Harrison will help identify the sensible next step. It is fine if the problem is hard to describe or you do not know what caused it.

Share only what you know

  • What device, account, printer, or Wi-Fi connection is affected
  • Any exact error message or warning text
  • If you do not know, simply say what you were trying to do and what happened
  • Whether remote support is acceptable
  • Your Milton Keynes postcode if a visit may be needed

Home support pricing at a glance

Simple starting points before you decide whether remote or onsite help makes more sense.

Remote

Everyday fixes and guidance

£30/hr remote

Good for Wi-Fi issues, device troubleshooting, email problems, account access, and general home tech support.

Onsite

Milton Keynes home visits

£40/hr onsite

Useful when a hands-on visit is the clearest route for setup, printer issues, Wi-Fi checks, or in-person guidance.

Security support

Antivirus and device protection

Scoped before work starts

Antivirus checks, alert troubleshooting and device-security guidance are quoted according to the devices and work involved.

Fixed printer setup

Connect one home printer

£40 remote

£50 Milton Keynes onsite

For one supported printer and one supported Windows PC or Mac. See the standard scope and exclusions.

Antivirus setup and ongoing security support are scoped and quoted before work starts. General home troubleshooting is charged at the verified home support rates shown on the pricing page.

Typical home support jobs

Examples of the issues and setup work this service is designed to cover.

Performance

Slow devices and startup problems

Useful when a device feels cluttered, affected by software issues, or far slower than it should be.

  • Health checks and sensible software cleanup
  • Update issues and recurring warning messages
  • Practical advice before replacing equipment, recovering data, or using a local laptop repair service for a physical fault
Connectivity

Wi-Fi, printers, and device connections

Good for the household issues that stop devices talking to each other properly.

  • Wi-Fi dead spots and router setup issues
  • Fixed-price printer setup and reconnecting stubborn devices
  • Smart TV, scanner, and home-office device troubleshooting
Moves & setup

New device setup and data transfer

Useful when replacing an old machine or trying to get a fresh device working properly from day one.

  • New laptop or PC setup
  • Moving files, email, and everyday settings
  • Backup checks before and after the move

What the work can improve

  • Better Wi-Fi coverage and fewer dropouts
  • A clearer cause for slow device performance
  • Email and account settings corrected where possible
  • Printer, password and account issues made easier to understand
  • Backup settings checked and next steps explained
  • Clear next steps

Before you book

You do not need to diagnose the problem first. You are welcome to call Harrison before you know which service you need.

  • Include your postcode if you think a visit may be needed
  • Remote versus onsite is confirmed before work starts
  • WITS will explain the likely route, timing, and cost clearly

What the process looks like

Three clear steps from first contact to resolution.

  1. Share the issue and a good time to talk.
  2. WITS confirms the approach, timing, and likely cost.
  3. The issue is resolved and the next step is explained clearly.

The About page explains how WITS works and what to expect, pricing sets out the common starting rates, and the printer support page explains fixed remote and Milton Keynes setup prices.

Need help with your home tech?

Call Harrison if you would like to talk it through first. You can also send a short message or book a time when you are ready.

The About page explains how WITS works, and pricing sets out rates if you want to check costs first.