No technical knowledge is needed, and you do not have to choose the right service before getting in touch.
It is fine if you cannot identify or describe the problem precisely.
Call Harrison and explain what you can see. He will confirm the most practical remote or onsite route, scope and cost before paid work begins.
Screenshots and technical details can help, but they are optional. A simple explanation is enough to start.
Charities and community organisations can use the same route.
Customers joining an ongoing-support arrangement receive an initial onboarding health check at no additional charge. It is not a free standalone assessment.
Hourly support normally has a one-hour minimum. Any extra time is charged in reasonable increments.
£30/hour remote
£40/hour onsite
£40/hour remote
£50/hour onsite
Charity support is discounted to £35 per hour remote or £45 per hour Milton Keynes onsite. Eligible nonprofit licence discounts are sought where suppliers offer them.
Email migrations from £150
Other project work is scoped and quoted before it begins.
No. Describe the problem in plain English and Harrison will suggest the most practical route.
Include a short description, the device or service involved, any error text, your location if a visit may be needed and how urgent it is. Screenshots are useful but optional.
Yes. Call Harrison and explain what is happening in your own words. He will help identify the right next step.
Book if you already know you want support time. Send a message if you want Harrison to check whether the issue needs remote support, onsite help or a quote.
There is no charge for making an enquiry. Any paid work is confirmed before it starts.
You are welcome to call before you know which service you need. Send a short message if you prefer writing, or book if you already know you want support time.
