Direct, founder-led support

Tell Harrison what’s wrong

Call Harrison Williams directly, or send a short message for a clear next step.

No technical knowledge is needed. It is fine if you cannot describe the problem precisely.

Milton Keynes onsite support and remote help across the UK for home users, sole traders and small teams.

You will deal directly with Harrison. There is no call centre or ticket maze: explain the problem in your own words and add only the details you already know.

Prefer email? Write to harrison@williamsitsolutions.co.uk. If you need a particular appointment, use the booking calendar.

Send Harrison a message

Your name, a short description and either an email address or phone number are all that is required.

Technical details and attachments are optional. Do not include passwords, recovery codes or other sensitive information.

How Harrison can reply

Provide at least one: email or phone.

If you know them, useful details include the exact error text, what changed recently and what is affected. If not, simply describe what you can see. It is fine to keep this short.

Add service details or an attachment (optional)

PDF, JPG or PNG, up to 5 MB. Remove passwords and sensitive information first.

Call instead

What clients say

Recent feedback from people WITS has helped.

Google review

“Harrison was extremely efficient and effective. He was able to solve the issue I was having with my computer very quickly. I would highly recommend his services!”

Suzie Hough

Google review

“I called Harrison because I had a long-standing issue with my emails and Harrison solved the problem for me...”

Debbie Hatton

Where WITS usually works

Useful coverage context once you know the basic contact route you want to take.

Milton Keynes and nearby onsite work

Local visits are centred on Milton Keynes and nearby areas by arrangement when the job and travel time make an onsite visit practical.

  • Best for hardware checks, Wi-Fi issues, setup, rollout, and in-person guidance
  • Travel outside Milton Keynes is confirmed in advance where a visit still makes practical sense

Remote-first across the UK

Most Microsoft 365, email, account-access, performance, and configuration issues can be handled securely without a visit.

  • Often the quickest route for everyday troubleshooting
  • Suitable for home users, sole traders, and small teams
  • If you are unsure which route fits, include your postcode and WITS will confirm the best next step

What happens after you submit

Reply: Harrison will use the email address or phone number you provided to explain the next step and ask any necessary questions.

Response time: Requests are reviewed as soon as practical, and availability is confirmed before work begins.

No obligation: You can review the suggested approach and decide whether to proceed.

Helpful details: Include your postcode, the devices involved, and a good time to call.

If you are planning a project, review the services overview and pricing before you submit.

Prefer to read first?

Review the services overview, check pricing, or learn more about how WITS works on the About page.