Outlook and mailbox support
Sign-in loops, shared inbox access, send-as issues, mailbox permissions, and practical Exchange Online fixes.
Microsoft 365 support
Microsoft 365 support for small businesses and sole traders
Help with Outlook, Exchange Online, shared mailboxes, Teams, OneDrive, SharePoint, MFA, account access, and practical Microsoft 365 setup.
Remote support across the UK, with local onsite help around Milton Keynes when a hands-on visit makes sense.
Make Microsoft 365 easier to run
WITS focuses on the practical admin and support jobs small teams actually need.
Microsoft 365 is often live before it is properly organised. WITS helps small organisations clean up accounts, mailboxes, file access, MFA, and day-to-day workflows without turning it into a large consultancy project.
Common requests
- Outlook, Exchange Online, and mailbox access problems
- Shared mailbox permissions and delegated access
- Teams, OneDrive, SharePoint, and file sharing tidy-ups
- New starter setup, leaver removal, MFA, and account recovery
- Microsoft Intune, Windows Autopilot, and Microsoft 365 Apps deployment for compatible business devices
- Small email migrations and tenant cleanup
Microsoft 365 jobs WITS can handle
Clear support for the admin, access, and migration issues that interrupt small teams.
OneDrive and SharePoint access
Folder access, shared links, file ownership, basic structure, and cleanup where permissions have become messy.
MFA and account protection
MFA setup, access checks, recovery options, and safer leaver processes for staff, volunteers, trustees, and contractors.
“New laptops take too long to set up”
Microsoft Intune, Windows Autopilot and business app deployment can be scoped for compatible tenants and devices, with the setup and handover agreed first.
Small migrations and setup
Small mailbox moves, new Microsoft 365 setups, practical tenant tidy-ups, and clear handover notes.
Ongoing Microsoft 365 support
Recurring email, user and access administration can be scoped around what your organisation actually needs.
Ongoing support
Users, mailboxes and access
Scoped and quoted
Planned changes
Onboarding and tenant tidy-up
Migrations, remediation, onsite work and other projects are scoped and quoted before work begins. See the verified support rates.
Good fit
- Small businesses and sole traders, with support also available for charities and community groups
- Teams that rely on Outlook, shared mailboxes, Teams, OneDrive, or SharePoint
- Organisations that need practical help without an oversized project
Not positioned as
- A staffed enterprise Microsoft helpdesk with continuous coverage
- A large transformation programme for hundreds of users
- A replacement for formal legal, compliance, or security audit advice
Need Microsoft 365 support?
Book support time for a known issue, or send the basics if you want WITS to confirm the right route first.
For wider device, continuity or access needs, see small business IT support. For practical MFA and account risk reduction, see cyber security support. Verified rates are on the pricing page.
Microsoft 365 support questions
Straight answers about common support, access, migration and security requests.
Can WITS help with Outlook, Teams and OneDrive?
Yes. WITS can troubleshoot sign-in, syncing, sharing, mailbox and everyday configuration issues across Outlook, Teams, OneDrive and SharePoint.
Can WITS help with MFA and account access?
Yes. WITS can help set up MFA, review access and work through legitimate account recovery steps. Identity checks and Microsoft security controls cannot be bypassed.
Can WITS help small businesses migrate to Microsoft 365?
Yes. Smaller mailbox, user and file migrations can be scoped and quoted after the source systems, user count and timing are understood.
Can WITS review basic Microsoft 365 security?
Yes. A practical review can cover MFA, administrator access, sharing and common account settings. It is not presented as a formal security audit.